Research and practical guides

Practical guidance for AI, facilities and building lifecycle decisions.

Building Decision Toolkit — 31 October 2026. Evidence, authority and follow-through.

Building Decision Resource Library — 31 October 2026. Eight guides organized by decision.

Scope, delivery and follow-through — 31 October 2026. Outputs, acceptance and support.

Lifecycle information and handover — 31 October 2026. Usable records and clear ownership.

Governed building AI — 31 October 2026. Evidence, authority, testing and review.

Five Levels of Authority for Building AI Agents — 6 September 2026. A Cognitive Corp framework.

Guides include fictional examples; they do not establish measured client outcomes. Read archive articles in their publication context. See current services and scope.

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What is a Virtual Office?

In recent years, the concept of the virtual office has become increasingly popular as businesses look for ways to reduce costs, increase flexibility, and adapt to changing work patterns. The pandemic forced many to say “goodbye” to large office spaces, traditional work hours, and water cooler conversations and accelerated the need for many organizations to experiment with the idea by upending life as we knew it prior to 2020. But what does a virtual office really mean for col

May 15, 20232 min read

Why IT teams need to leverage a marketplace solution to improve processes and gain a competitive adv

In today’s rapidly evolving business environment, technology is at the heart of everything. From communication to data management, IT plays an integral role in the success of any organization. As such, it is critical for large organizations to effectively manage their IT spend. This can be achieved through the implementation of a marketplace solution that enables standardization of their IT spend across the organization. In fact, IT Spend Management is almost a necessity in o

May 9, 20232 min read

Large facility portfolio owners must leverage data and reporting to find process improvements and sa

In today’s world of economic uncertainty ensuring your organization is doing everything possible to optimize processes and cut costs while investing in future growth is vital. Facility management is one area that can often be overlooked. For large facility portfolio owners, managing and maintaining multiple facilities can be a daunting task. In order to ensure that each facility is operating at peak efficiency, it is essential to leverage data and reporting to find process im

May 3, 20232 min read

What is new with Microsoft’s AI, Copilot?

Microsoft is a technology giant that is constantly pushing the boundaries of what is possible with new advancements in AI and machine learning. One of their most recent innovations is the integration of AI capabilities into their products and services, including the new Copilot feature. “Simplicity is the trademark of Genius,” at least according to noted leadership expert and author Robin Sharma. In our minds this is a perfect description of how Microsoft’s new tech offerings

Apr 24, 20233 min read

AI and IoT are some of the must have technologies for Facilities Teams

AI (Artificial Intelligence) and IoT (Internet of Things) technologies are only just beginning to become mainstream, but their future looks assured. It’s no longer science fiction and is much more than commonly referenced buzzwords, this tech is a game changer in automation and leveraging data to benefit an organizations facilities program. In fact, many think facility management teams could be an area that benefits the most from this emerging technology. Given the large amou

Apr 24, 20232 min read

5 Business Tasks that should be automated

In today’s fast-paced business world, efficiency and profitability are essential for any company’s success. One way to achieve this is by...

Apr 17, 20233 min read

NFMT Session Recap

Did you make it to NFMT2023? If you didn’t, don’t worry. I’m providing a quick recap in this week’s blog. Also, if you missed us or our session you can watch a short video here or schedule time with us directly to learn more! The National Facilities Management Technology Show (NFMT) is one of the most important events for facilities management professionals in the United States. Held annually in Baltimore, Maryland, the show provides an opportunity for FM experts, vendors, an

Apr 13, 20232 min read

The importance of data management for ESG

Environmental, social, and governance (ESG) issues are becoming increasingly important for organizations of all sizes and industries. In fact, today’s economic conditions, combined with pressure from investors, customers and government regulations are driving ESG considerations to the forefront of corporate agendas. To effectively manage their ESG risks and opportunities, organizations must have a robust data management system in place. Notably, they need a data management sy

Mar 29, 20233 min read