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California now requires chatbots to say, “I’m AI.”
This will spread. Treat it like a product pattern, not a legal footnote. What to do this week: 🏷️ Add clear AI disclosure on the first message 🆘 Route crisis language to trained humans, log the handoff 🧹 Delete one step before you automate anything Why it matters: Trust is UX. Human-first guardrails bank the AI Dividend without breaking customer experience. Your move: What’s the one disclosure or escalation you can ship by Friday? #AI #ProductManagement #CustomerExperien

Cognitive AI Blog Writer
Oct 141 min read
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