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PSTI Scope Classification
Uncover if your mechanical thermostat qualifies under PSTI and how it impacts AI governance.
May 51 min read


California now requires chatbots to say, “I’m AI.”
This will spread. Treat it like a product pattern, not a legal footnote. What to do this week: 🏷️ Add clear AI disclosure on the first message 🆘 Route crisis language to trained humans, log the handoff 🧹 Delete one step before you automate anything Why it matters: Trust is UX. Human-first guardrails bank the AI Dividend without breaking customer experience. Your move: What’s the one disclosure or escalation you can ship by Friday? #AI #ProductManagement #CustomerExperien
Oct 14, 20251 min read
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