Social Post 03: Tenant Billing Risk

Your AI is billing tenants. Can you prove the numbers?

Pull an energy bill from your building. Ask your FM team: "How did we measure this consumption?"

If the answer is "the energy management system calculated it"—ask for the proof:

• Calibration records?

• Audit trail?

• Validation against reference meters?

• Uncertainty range disclosed to tenants?

Most buildings face awkward silence.

AI-estimated consumption is increasingly driving sub-meter bills. Without governance, it's a liability risk:

• Tenant disputes rising 15–25% annually

• Regulatory audit findings (ESOS/MEES non-compliance)

• Reputational damage when tenants learn they're billed on estimates

The fix? VMGA governance framework.

#TenantBilling #EnergyCompliance #RiskManagement