top of page

AI's UX Problem: Beyond the Hollywood Hype

AI has captured the imagination of the world with its promises of intelligent conversation and problem-solving. However, the current user experience (UX) of AI often falls short of expectations. The symmetrical conversational interface, popularized by Hollywood, may demo well but is often inefficient, sets unrealistic expectations, and magnifies errors in real-world applications.


Apple's recent AI demos at WWDC showcase a shift away from this symmetrical model. While there are specific use cases where natural language conversations with a machine are beneficial, the true potential of AI lies in its ability to perform tasks, not just talk about them.


At Cognitive Corp, we believe that the future of AI lies in design. As the debate around AI expands beyond technology and policy, it's crucial to consider how we can create AI experiences that are truly user-centric, intuitive, and effective.


This means designing AI systems that understand the context of user interactions, anticipate their needs, and seamlessly integrate into their workflows. It also means designing interfaces that are clear, concise, and easy to use, even for complex tasks.


The future of AI is not just about building smarter machines, but about designing better experiences for the people who use them. As we continue to explore the possibilities of AI, let's prioritize design as a key component in unlocking its full potential.


Stay informed, stay ahead.


Best Regards,


Alex

Comentarios


bottom of page