Will AI Fix Work - 2023 Work Trend Index: Annual Report - Microsoft

Archive review / 31 October 2026. Microsoft's Work Trend Index report was published on 9 May 2023. Retained with its original attribution, it describes vendor research and survey findings from that period, not current market data or Cognitive client outcomes. Building Decision Resource Library.

The platform shift to AI is underway and will completely transform the way people work. And for many, the fix can't come soon enough. The pace of work has increased exponentially—along with the crush of data, information, and always-on communications. People are struggling to shoulder the weight of it all, while business leaders feel pressure to increase productivity amid economic uncertainty. We spend more and more of our days separating the signal from the noise—at the expense of creativity. And the tax on individual productivity is compounding, undermining organizational productivity and global GDP. AI can help lift the burden. To date, AI has mostly been on autopilot. Now, next-generation copilots will work alongside people, freeing us from digital debt and fueling innovation. Organizations that embrace AI will unleash creativity and unlock productivity for everyone—ushering in a new wave of productivity growth and value creation.

“This new generation of AI will remove the drudgery of work and unleash creativity,” said Satya Nadella, Chairman and CEO, Microsoft. "There's an enormous opportunity for AI-powered tools to help alleviate digital debt, build AI aptitude, and empower employees."

Read the full report here:

Historical archive - WTI_Will_AI_Fix_Work_050923.pdf

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